Frequently Asked Questions
Everything you need to know about your ZNZ Jewelry experience.
What materials are used in ZNZ Jewelry Affordagold pieces?
Our pieces are crafted using high-quality materials including 18k gold plating over premium stainless steel and genuine sterling silver, ensuring a luxurious look that is both durable and affordable.
Is the jewelry tarnish-resistant and waterproof?
Yes, our Affordagold collection is designed for daily wear. Most of our items are vacuum-plated, making them resistant to water, sweat, and tarnishing under normal care conditions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return and exchange policy?
We offer a 14-day return policy for unused items in their original packaging. For hygiene reasons, earrings are final sale unless they arrive damaged or defective.
How should I care for my jewelry to maintain its shine?
To prolong the life of your jewelry, we recommend wiping it with a soft cloth after use and storing it in a dry place. Avoid direct contact with harsh chemicals like perfumes and bleach.
Do you offer international shipping?
Yes, ZNZ Jewelry ships worldwide. International shipping rates and delivery times vary by country and will be calculated during the checkout process.